Privacy Policy

Last updated: March 2026

Who we are

Lloyd-Wood Renovations is the data controller for information collected through this website. If you have any questions about how we handle your data, contact us at lutherlloyd@yahoo.co.uk.

What data we collect

When you submit an enquiry through our website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Details of your project or enquiry

Why we collect it

We use this information solely to respond to your enquiry. We do not use it for marketing, and we do not sell or share it with third parties except as described below.

Legal basis

We process your data on the basis of legitimate interests — specifically, to respond to a business enquiry you have initiated.

Third-party processors

Enquiry submissions are handled by Formspark (submit-form.com), which receives and forwards your submission to us. They act as a data processor on our behalf and do not use your data for any other purpose.

How long we keep your data

We retain enquiry details for as long as necessary to respond and follow up, typically no longer than 12 months unless we enter into a working relationship with you.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to our processing

To exercise any of these rights, email us at lutherlloyd@yahoo.co.uk and we will respond within 30 days.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).